EHS Management Software

Customer Success

“SOSPES has been the best software support vendor we have ever dealt with. My SOSPES account representative is responsive and knowledgeable. He doesn’t feel like a typical Salesperson or Account Representative, he is a lot more, he is part of our Team.”

– Daryl Hillyer

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Don’t let COVID 19 step on your EHS and operational goals. Ask about our fully virtual implementations!

Support Services

We pride ourselves on providing the industry’s best support to our customers and our record proves it. Each of our customers has a dedicated U.S.-based Customer Success Specialist who is there from pre-sales consulting, through implementation, set-up and training, and then continues to work with you following “go-live” to ensure that your Sospes experience is a positive one.

Implementation

With Sospes, the days of long, painful and expensive software implementations are a thing of the past. Sospes’ streamlined design and easy configuration options means we can implement the Sospes system in as little as two weeks! Our cloud-based system requires no additional hardware besides your current mobile devices and computers.

The process starts with a launch-planning meeting at which your Customer Success Specialist is introduced, the process is described, responsibilities are assigned, and timelines are discussed and agreed upon. Weekly status meetings ensure that the project remains on track and that potential delays or hurdles are quickly identified and resolved. Most implementations are completed in far less time than typical enterprise-level software projects and with far less distraction by your employees.

“My overall experience with Sospes has been excellent and their customer and tech support has been world class every step of the way. That alone speaks volumes these days! Thank you Sospes team!”

Scott BoyesSalt River Materials

I have been working with Sospes for over two years with a couple of my clients. A few of the people I work with can be pretty demanding of Sospes and their staff. Sospes always steps up…

Adam J.Safety Management Consultant

Fast Implementations
Cloud-based with minimal setup requirements means you can be up and running in a matter of weeks!
Dedicated Specialist
As a client of Sospes, you get your own EHS Customer Success Specialist who is there to equip you with the tools you can use to achieve your organizational goals.
Multiple, Personalized Training Options
Some venders will hand you the software and a user guide to get started. At Sospes, we’re invested in your success and therefore we offer in-person, onsite trainings as well as virtual web trainings for you and your employees! This all comes in addition to our library of user guides and helpful tools.
Post-Sale Support
Once you’ve purchased Sospes, you’re never alone. Our dedicated team is there for you for the entirety of the relationship. Whether you need help learning new aspects of the software or you want guidance on how to better implement certain processes, our consultants are here to help!

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Just a few of our recent customer success stories

Manufacturing

Utilities

Oil & Gas

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